Linen Report missing contracts on the reports?

Can you please describe, or take a screenshot of, the exact filter(s) you are using before viewing your contracts?

If you click on "Customize Report" and then choose your Linen Report from the drop down of saved reports, you have this Group By in here which will only print one line per category. Think this is the cause of what you're seeing.

Cody - Tried this and still missing contracts this week on the report - will only show one contract on the report - we have three for this week. This is for our Linen Report. I just want it back the way is was in December. Attached a copy of what I was sending on a weekly basis.

Not sure what happen, but this is not working now.

Thank you,

Heather

Here is a picture of what should be on the excel sheet this week and what the excel sheet order is showing - Hope this helps

Sorry hit comment instead of attach file - As you will see I have three orders on the leads page, but when I go to View page it shows only one contract. I also only need the Rental Name not the Leads Rental Name/Qty.

Thank you,

Heather

I attached a screen shot. I removed the top option where you had a variable enter in "Group By" . You can edit this reports by clicking on Customize Report on the bottom of the leads page. Once there click on the report in the drop down box that you want to edit. See if this works the way you need it to.

Susan,

Under Customize Report, when I hit select the Linen Report does not show up at all. I can only see Create New ....

Please note all the fields were working last Thursday. The issue now is not all the contracts are showing up on the Excel sheet.

Heather