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Is there a way to set an alert for cancelled orders?

jason h. shared this question 10 years ago
Answered

We have 5+ people working the phones in different locations. When an order is cancelled, I know the customer gets an auto-email alerting them of the cancellation. Is there a way to send a message to all managers or other emails we designate alerting them of the cancelled order?

Best Answer
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Currently only the customer can get notified on a cancelled event (if that email is active in Email Center).


There is not currently an admin alert for cancelled events. I will add it to our request list.

Comments (1)

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1

Currently only the customer can get notified on a cancelled event (if that email is active in Email Center).


There is not currently an admin alert for cancelled events. I will add it to our request list.

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