This object is in archive! 

incorrect delivery fees in last week or so

Lisa C. shared this question 10 years ago
Answered

lead number 672995 is just one example came in too high. calculating incorrect in last two weeks, did you change anything

Best Answer
photo

Nothing has changed, but we have improved our distance calculation methods for the next release (due out in a few weeks) that should work better in the future.


Usually this happens if the address is not exactly correct (ie wrong city, post code or misspelling).


If this is happening on every single lead let me know as it could be an issue with the warehouse address.

Comments (1)

photo
1

Nothing has changed, but we have improved our distance calculation methods for the next release (due out in a few weeks) that should work better in the future.


Usually this happens if the address is not exactly correct (ie wrong city, post code or misspelling).


If this is happening on every single lead let me know as it could be an issue with the warehouse address.

Replies have been locked on this page!