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Hotmail

Jessie O. shared this problem 8 years ago
Solved

Getting spammed

Comments (8)

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Please forward over an email example.

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Most of our hotmail emails are getting spammed, its been this way for awhile. Is this a known issue?

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It looks like you are using godaddy for your email server? You can setup email sent from IO to be sent from your godaddy server instead of ours under settings->general

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Its most of the auto-emails. Hotmail email banner says the email "failed fraud detection checks". Microsoft states that it may be a missing SPF record?

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As an alternative you can add our IPs to your mail SPF records, but this isn't easy to do.

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can you send over the necessary info and I can try to have a pro add them in?

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I did set it up, but have not switched it over. I was planning on testing later tonight to see if they have better success through godaddy...

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FYI for godaddy the SMTP server is typically smtpout.secureserver.net with a port of 3535

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you can use our domain inflatableoffice.com or our ips.


v=spf1 ip4:208.64.38.12 ip4:50.56.218.59 ip4:209.250.2.66 ~all

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Thanks for your help, Ill report back to share if this improves the situation!

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