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For reporting purposes, why do some event show a book-date, while others do not?
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I pulled up our overview and drilled down into april's events...trying to determine why there's a substantial difference between the total sales in the left 2 boxes (YTD sale by month, sales by month). I see that many booked events dont show a book date. I dont know that it matters, but am curious why.
Here's a few, for example: 1927509, 1941823 . They're booked, status is right, payment logged...one already signed contract even.
thanks!
I can see in the log where the book date was removed manually. Perhaps it was done inadvertently while trying to remove the contract received date.
I can see in the log where the book date was removed manually. Perhaps it was done inadvertently while trying to remove the contract received date.
I know I didnt delete book dates on tens of orders....but theyre all check deposit orders.
I just tested by entering a check manually for a quote. It automatically turns green status, but book date by default is blank. When running a card legitimately, it automatically sets the book date. My thought is the system should set the book date automatically when we take a check as well.
I know I didnt delete book dates on tens of orders....but theyre all check deposit orders.
I just tested by entering a check manually for a quote. It automatically turns green status, but book date by default is blank. When running a card legitimately, it automatically sets the book date. My thought is the system should set the book date automatically when we take a check as well.
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