This object is in archive! 

End time disappears every time I hit "update"

Casey Z. shared this problem 7 years ago
Pending

This problem was first noticed last Thursday... When entering a new lead with Delivery Type>Will Call, every time I hit update, the end time goes blank and advanced times are added to all rental items that have been selected. I'm not sure if I changed a setting last week, or what might be causing this problem.

Comments (1)

photo
1

Looks like in Settings->Delivery Methods->Will Call that you have the default start time set, but not the end time. I think that may be the issue. It is trying to set it to the default times. I guess we could improve our logic and if the time is blank, don't try to set it. Or did you not mean to set the start or forget to set the end?

photo
1

After I posted this, I did notice that setting in Delivery Methods>Will Call. I'm not able to do anything about it though because the return time needs to be 9:00am the following day. It won't let me set an end time that is earlier than the start time. There must be something else causing this problem, because it just started last week and I haven't touched that setting.

photo
1

I set the default end time as 10:15am to see what would happen. Now when I change the end time to 9am while I'm entering a new lead, hit update, and it reverts back to 10:15am. Weird. It definitely didn't do this prior to last week.

I just removed both defaults and everything is working fine, but it would be nice to have those defaults work properly with a 10am start and a 9am end time.

photo
2

You may have to clear your cache, but this is fixed.

photo
Leave a Comment
 
Attach a file