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Guest shared this problem 8 years ago
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Email contracts get error message and won't send

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If you go to Settings->General Settings, at the bottom of the screen is your SMTP outgoing email settings. You can click "test login" to see any errors. One of those credentials is incorrect. If it was working before, I would assume it's a recent password change. You'll have to contact email support for your email server to get the correct SMTP server settings if the password is correct because the server name, login, or port may not be correct. Additionally, they may be blocking our IP from accessing their servers. This would be a question for their support if so.

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