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email quotes

Guest shared this question 6 years ago
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I have concerns that sometimes emails are not going out automatically as provided in our settings. Most recently, I noticed that the followup emails advising that there may be discounts related to quotes did not show up in the log. The setting was to have them go out -0- after the quote and when I first noticed the lack of them appearing in the log I changed the setting to 1 day to double check it. Just now I noticed this quote: 3779091, di not show ANY email response logged in.

Comments (2)

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I believe 0 would work, but I'd have to do some more testing. I know .1 should work, so I'll change it to that. It runs on a cycle that checks every 15 mins, so we'll have to give it a few minutes to see if it goes out. It could also be prevented for other reasons, but we'll try this first.

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Looks like it went through.

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