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E-Mail Issues
Solved
Hello, We are not receiving payment made e-mails. I also believe that there are other e-mail issues as customers have reported not receiving contracts.
Regards,
Harold
The same problem
According to the log on this Lead 932587 which received a payment today, it sent the alert to you. Did you not receive this one? Check your spam settings.
Can you provide an example of a lead that didn't get the contract email? If you'd like to use your own email server instead of ours to send emails you can go to Settings->General Settings to set this up.
According to the log on this Lead 932587 which received a payment today, it sent the alert to you. Did you not receive this one? Check your spam settings.
Can you provide an example of a lead that didn't get the contract email? If you'd like to use your own email server instead of ours to send emails you can go to Settings->General Settings to set this up.
Spam was checked. Kim Brupofsky is an example of a payment made e-mail that was not sent out.
Spam was checked. Kim Brupofsky is an example of a payment made e-mail that was not sent out.
Thanks. I need more time to look into this one.
Thanks. I need more time to look into this one.
I'm having trouble fixing this one and am not willing to spend any more time working on it as it is related to our old quote page which we won't be supporting long-term.
Our new quote pages handle the alerts differently and should work better. I'd recommend switching to them. I have done your theme integration for you for free and I have set them up for you to review:
https://www.inflatableoffice.com/quotes/quoteme.php?name=Lets+Jump+LLC
configure:
https://www.inflatableoffice.com/myaccount/settings.php?page=pages#recordview
Let me know if you'd like me to switch you over to them.
I'm having trouble fixing this one and am not willing to spend any more time working on it as it is related to our old quote page which we won't be supporting long-term.
Our new quote pages handle the alerts differently and should work better. I'd recommend switching to them. I have done your theme integration for you for free and I have set them up for you to review:
https://www.inflatableoffice.com/quotes/quoteme.php?name=Lets+Jump+LLC
configure:
https://www.inflatableoffice.com/myaccount/settings.php?page=pages#recordview
Let me know if you'd like me to switch you over to them.
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