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Do vendor emails show on lead log?

Jessie O. shared this question 6 years ago
Answered

On lead 3072589, a vendor item was selected but it looks like no email was sent to vendor. I checked the lead log as well as the vendor email log and could not find if it was sent. Can you please check on this?

Comments (5)

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They do show up on mine, but I believe this is a relatively new addition. If your email was sent a couple months ago it may not show up in the log. There were a bunch of problems with these emails that have been fixed over the last month.

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Thanks, this was a lead from last night.

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I see this in the log for this lead. It just wasn't sent in the evening yesterday. Did you send it manually before contacting us?

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Yes, was sent earlier manually. Just after noticing it hadnt been sent.

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FYI - Vendor emails only go out in pretty specific circumstances:

- the lead must have been created recently (last 2 days)

- email will not go out until about 30-45mins after lead was last modifed

- lead must be in quote status

- event date must be in the future.

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