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Do vendor emails show on lead log?
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On lead 3072589, a vendor item was selected but it looks like no email was sent to vendor. I checked the lead log as well as the vendor email log and could not find if it was sent. Can you please check on this?
They do show up on mine, but I believe this is a relatively new addition. If your email was sent a couple months ago it may not show up in the log. There were a bunch of problems with these emails that have been fixed over the last month.
They do show up on mine, but I believe this is a relatively new addition. If your email was sent a couple months ago it may not show up in the log. There were a bunch of problems with these emails that have been fixed over the last month.
Thanks, this was a lead from last night.
Thanks, this was a lead from last night.
I see this in the log for this lead. It just wasn't sent in the evening yesterday. Did you send it manually before contacting us?
I see this in the log for this lead. It just wasn't sent in the evening yesterday. Did you send it manually before contacting us?
Yes, was sent earlier manually. Just after noticing it hadnt been sent.
Yes, was sent earlier manually. Just after noticing it hadnt been sent.
FYI - Vendor emails only go out in pretty specific circumstances:
- the lead must have been created recently (last 2 days)
- email will not go out until about 30-45mins after lead was last modifed
- lead must be in quote status
- event date must be in the future.
FYI - Vendor emails only go out in pretty specific circumstances:
- the lead must have been created recently (last 2 days)
- email will not go out until about 30-45mins after lead was last modifed
- lead must be in quote status
- event date must be in the future.
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