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Detect custom email server bounces via IMAP integration

Andrew K. shared this idea 6 years ago
Under Consideration

Bounce notifications for messages that were sent via our custom email server are delivered to the sender's mailbox, and aren't logged in InflatableOffice. This means that only the sender knows about the bounce, so other sales reps can't step in to correct the problem.

Since we already have IMAP integration set up, InflatableOffice should be able to see the bounce notifications in sales reps' mailboxes and update the Email Log accordingly.

Comments (1)

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That's a good idea. I'll add it to our list. Thanks.

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