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Delivery Module - Not cooperating

WILSON C. shared this question 8 years ago
Answered

Hi,


I'm just trying to warm myself up to the delivery module again after 4 months off and I see it's doubling jobs. Then when I reset, save, reset, save. click deliver module again and try to setup 1 day (This saturday the 12th. It won't show the one of the deliveries. Only the pick up.


Anything I can do to make this work properly?

Comments (5)

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Also, I have 2 jobs scheduled for Saturday the 12.

when I click on that day twice to setup deliver instructions and packing lists. it's only showing one job.


Delivery window and everything is correct.

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I'm not sure how, but you've managed to schedule some shifts on "Job #2" for 1:30am. If you go to the schedule tab of the lead, you can delete these. Clicking reset only resets what is visible on the page, so you'll have to delete it from the Leads page.


The routing system may make duplicates or have odd behavior if you save setup/teardown blocks in places that don't make sense (setup after an event starts or teardown before an event ends). When this happens, the system has a hard time figuring out what your intentions are because it doesn't make logical sense, and it throws things off.

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ok Awesome thanks!


Any chance we can add custom blocks to the timeline when we need workers to make a pit stop (like fill out a generator with gas, or pick up chairs from 1 job to deliver to another)...etc

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It's on our todo list but doesn't have a due date at this time. I'll update the task to show your interested in the feature.

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Awesome!! Thanks!

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