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Customers sign and it does not move job to confirmed status

Kevin C. shared this question 8 years ago
Answered

The customer will sign, we will get the notification, but the job does not move out of the contracted status.

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In order for the job to move to the confirmed status, the customer must also pay the required deposit. This is a setting of the status "Mark Lead to this Status after Deposit has been Paid" in Settings->Statuses.

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