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Customers NOT receiving any notification email that they have successfully booked rentals.

joseph w. shared this question 10 years ago
Answered

Ive had several customers lost, because they arent getting any notification that they successfully booked. When I call them (same day) as a follow up, theyve already booked elsewhere since they didnt think their booking went through. Why?

Comments (4)

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1

Sorry to hear that! Can you provide an example or two?

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ID: 1008511


ID: 1008579

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1008511: This customer created a contract, but never signed it or paid the deposit, so they didn't successfully book.


1008579: This customer only got a quote. They didn't click to book the event.

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sorry...copied wrong:


ID: 1008511

ID: 1008268

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