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Customer Log changes time read whenever I look at it
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Customer Log changes time read to date and time I looked at it and no longer when the customer read it????
The same question
ID# 7375873 is where I noticed it happening.
ID# 7375873 is where I noticed it happening.
I kept an eye on this one...I didn't see it change. But keep in mind...it will change if a customer does open it and read it more than once--it will update to the latest time they read it!
I kept an eye on this one...I didn't see it change. But keep in mind...it will change if a customer does open it and read it more than once--it will update to the latest time they read it!
I want to see when the customer reads it but not change when I read it just to refer to what I said in that email.
I want to see when the customer reads it but not change when I read it just to refer to what I said in that email.
I guess we need examples of exactly what you mean.
I guess we need examples of exactly what you mean.
I just reviewed the email and it changed date and time read from 1/22 5:08 to 1/25 12:34. Those are date and times that I read it from MY dashboard to review terms given to the customer. It no longer shows when the customer last read it. I ONLY need customer read date and times. The date and times I read it is of No benefit.
I just reviewed the email and it changed date and time read from 1/22 5:08 to 1/25 12:34. Those are date and times that I read it from MY dashboard to review terms given to the customer. It no longer shows when the customer last read it. I ONLY need customer read date and times. The date and times I read it is of No benefit.
Sorry, I have fixed this. Looks like the bug was introduced about a month ago :(
Sorry, I have fixed this. Looks like the bug was introduced about a month ago :(
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