Create a setting that allows a single item to be rented out 2x in the same day
This is something we discussed in the past, but has reared its head recently for other reasons. We have several items that we rent hourly (video game trucks, mechanical bull, entertainers), and as such they might go out two times in one day. It'd be nice for the conflict system to recognize this instead of flagging it every time as a conflict. (As mentioned, it'll also eliminate the booking issue Cody and i discussed today )
Just a thought...seems to be something everyone could use and would make the system much more accurate. This one issue has rendered the 'flagged leads' box in Overview worthless to us, as we experience this many times each week...and they're not really conflicts at all. It'd be nice to see real conflicts there when we first log-in, but we've been doing things manually because of it.
Thanks!
I like this idea
This is already possible. You are having issues because you are not filling in setup, tear down, and travel times. When you don't, the system puts an 8 hour block on the front and back of the lead to ensure you don't accidentally overbook. If you enter those values, it uses them instead of the 8 hour blocks. Then you will not see conflicts as frequently. If you don't want to enter those values, you can tell the system to automatically enter them in Settings->General->Delivery. For estimating setup and tear down times, it adds up the times listed for all rentals on the lead. Even if you put in zeros, this will fix your issue.
This is already possible. You are having issues because you are not filling in setup, tear down, and travel times. When you don't, the system puts an 8 hour block on the front and back of the lead to ensure you don't accidentally overbook. If you enter those values, it uses them instead of the 8 hour blocks. Then you will not see conflicts as frequently. If you don't want to enter those values, you can tell the system to automatically enter them in Settings->General->Delivery. For estimating setup and tear down times, it adds up the times listed for all rentals on the lead. Even if you put in zeros, this will fix your issue.
We've had set-up/tear-down times in the settings for our gaming truck since day 1, and this has been an issue since day 1. Attached screenshot unless I need to enter it elsewhere...
We've had set-up/tear-down times in the settings for our gaming truck since day 1, and this has been an issue since day 1. Attached screenshot unless I need to enter it elsewhere...
You are missing the travel time on your leads. You can turn on auto estimate of it in Settings->General->Delivery->Automatically Estimate Travel Time.
You are missing the travel time on your leads. You can turn on auto estimate of it in Settings->General->Delivery->Automatically Estimate Travel Time.
We've done all of the above, and still end up with conflicts which in turn create issues as discussed in another thread about "invalid contracts" (this is a new occurrence...this never happened last season)
For example, LEAD 1313132. Why is this showing as a conflict? Plenty of time for travel, set-up, and removal...but still shows as a 'soft conflict'.
Additionally, we changed the set-up time in the settings for the game truck, but adding it to this order still results in a setup time of 30 minutes, and a tear-down time of 15 minutes, even though those are not the times listed in the settings>inventory. I manually overrode this one to set-up time of .1 hours just to see if it'd clear-up the conflict.
We've done all of the above, and still end up with conflicts which in turn create issues as discussed in another thread about "invalid contracts" (this is a new occurrence...this never happened last season)
For example, LEAD 1313132. Why is this showing as a conflict? Plenty of time for travel, set-up, and removal...but still shows as a 'soft conflict'.
Additionally, we changed the set-up time in the settings for the game truck, but adding it to this order still results in a setup time of 30 minutes, and a tear-down time of 15 minutes, even though those are not the times listed in the settings>inventory. I manually overrode this one to set-up time of .1 hours just to see if it'd clear-up the conflict.
Tried adding an event much later in the day as the lead above, and still get the conflict as well as the .5 hour set-up time even though this item is set to 15 minutes.
Tried adding an event much later in the day as the lead above, and still get the conflict as well as the .5 hour set-up time even though this item is set to 15 minutes.
I figured out the setting that was causing the issue, but still cannot figure out how to ensure the set-up times shown are reflective of what is set in settings>inventory. For now, the akron MVGT is set at 15 minutes set-up, but it always defaults to .5 hours on the contract tab within the lead.
I figured out the setting that was causing the issue, but still cannot figure out how to ensure the set-up times shown are reflective of what is set in settings>inventory. For now, the akron MVGT is set at 15 minutes set-up, but it always defaults to .5 hours on the contract tab within the lead.
I believe we have coded that to never go below .5 for scheduling/routing purposes. I'll have to check the code to see for sure if we've created a way around this per account.
I believe we have coded that to never go below .5 for scheduling/routing purposes. I'll have to check the code to see for sure if we've created a way around this per account.
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