Software for Party Rentals, Events, and Services
 
New Topic
SupportTopicQuestionContracts
This object is in archive! 

Contract status not updating

Matthew M. shared this question 10 years ago
Answered

I have an issue where I received a hard copy of the contract. I entered in the date in the contract received section for that lead. The customer received their email letting them know the contract was received but the complete/not complete status is not updating to complete on the contract signature-payment page.

2 The same question
Best Answer
photo
IO S. ● 10 years ago

I have fixed this by changing the following on your Contract page:


old:

  1. 1) Sign Contract ~~!empty(*contract_signedtime*)~ Complete~ Not Complete~~


new:

  1. 1) Sign Contract ~~empty(*contract_status*)~ Complete~ Not Complete~~

Comments (1)

photo
2
IO S. ● 10 years ago ●

I have fixed this by changing the following on your Contract page:


old:

  1. 1) Sign Contract ~~!empty(*contract_signedtime*)~ Complete~ Not Complete~~


new:

  1. 1) Sign Contract ~~empty(*contract_status*)~ Complete~ Not Complete~~

Replies have been locked on this page!

Powered by: UseResponse - Ideas Management Software