Contract Printing Issue

Greg H. shared this question ago

Answered

When you bring up a order and go to contract tab and click on the contract icon and bring up the contract to view in the screen where you can click on signature, pay etc, and then right click on the screen and tell it to print screen it prints all correctly but drops our last page with the signature sheet.

When you view it, it is all there but the print process drops the last page only.

Here is the lead id we discovered this on 1837228

We use this process when a client comes in and wants to pick up and item or rents on the spot or wants to sign a hard paper contract.

This just started in the last week or so....

can you look into it and let me know if there is a solution

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Comments (3)

IO S. ● 8 years ago

I spent some time trying to figure this out today and couldn't get to the bottom of it. We did find that it prints properly in FireFox, so it's some kind of browser issue.

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Greg H. ● 8 years ago

I have tried it on 4 different computers all the same result we are using chrome

here is our testing results

windows xp machine using chrome 49.0.2623.112 works fine

windows 8 machine using chrome 54.0.2840.71 m doesnt work

windows 8 machine using chrome 50.0.2661.102 m works fine

so when chrome updates to 54.0.2840.71 m the pages quit printing

it actually drops 2 pages

we tested this on lead id 1838310

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IO S. ● 8 years ago

You should be good now.

I have made a few changes to your contract template to fix (added a bunch of hidden line breaks to the last page).

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