Contract Not Sent
Answered
Below lead created a quote, accepted quote but contract was not sent to them in order to make payment/sign etc.
This is one of 3 current issues we have with order flow/alerts.
Could you please advise if this is an issue at our end or IO?
Thanks
Lead 6771519
It looks like the customer got the quote...and then clicked on the contract themselves. Looking through your auto emails it doesn't look like you have an auto contract reminder turned on yet.
It looks like the customer got the quote...and then clicked on the contract themselves. Looking through your auto emails it doesn't look like you have an auto contract reminder turned on yet.
This is a "Contract Received" template so it's an email that is triggered by the customer signing it.
This is a "Contract Received" template so it's an email that is triggered by the customer signing it.
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