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Contract Links Blank

Dane B. shared this question 8 years ago
Answered

Recently anytime we send out a contract, the link pulls up a blank page. What can we do to fix that?

Comments (2)

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It looks like an issue with the & symbol in the url. Did you recently change your company name in IO, or was it like that before?

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No it's been the same since I've set up IO.

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Ok, thanks. That helps us narrow down the amount of places we have to trouble shoot. I think we're getting close to a solution. We'll contact you when it's fixed. In the meantime, if you need to send a customer a contract, rather than sending the IO generated email with the hyperlink, you can open the contract yourself and copy the URL and manually paste it in an email.

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