Clearing flag on any lead resets lead status to "Quote"

Matthew I. shared this problem ago

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When we clear a flag on any lead, the lead status automatically updates to "quote". We don't want any status changes when we flag a lead or clear a flag.

Can someone help with this?

Thanks

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Comments (1)

Susan M. ● 5 years ago

Do you have any lead examples of when this has happened?

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Matthew I. ● 5 years ago

Hi Susan,

There's not really a way for me to document this when it happens, but it happens on every "contract" lead that we unflag. It doesn't happen to our "Deposit Placed" or "Confirmed" leads.

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Susan M. ● 5 years ago

I have a dummy lead in there that I am using as an example..I am putting in a ticket for this now!

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