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Child Items not showing as unavailable on quote page

Matthew M. shared this problem 9 years ago
Solved

When on the quote request page the parent item shows as unavailable but the child unit shows as available and the customer can try and receive a quote for the unavailable unit. I realized this when we received several attempted bookings for unavailable units so the conflict management is working fine. It is just not showing availability correctly on the customer quote page. The even stranger part is that it is showing the unit that is reserved as available and it's child as unavailable.

Comments (1)

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This bug has been fixed (was introduced on tuesday). It was affecting only parent/child items on the quote page and when editing a lead for unselected rentals. Once the item was selected and submitted it would correctly show as unavailable. Sorry for the mistake!

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No worries. Thank you for addressing and fixing this so quickly!

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