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CC calculation not working properly

Ben M. shared this problem 6 years ago
Solved

I have had a handful of customers paying credit card through paypal who have a small balance left over. It seems to be about 6 to 7% of their total balance due which is close to our state sales tax but their remaining balance is always a few pennies short of the sales tax total. I do charge a 3% processing fee to use cc/paypal.

A couple example ID's are:

ID: 2574259

ID: 2570571

Comments (3)

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1

I checked those leads. It appears they were part of a bug that we had with surcharges. It is now fixed. You should not have anymore issues like this. Please let us know if you do. We apologize for the inconvenience this has caused.

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1

Damn bugs. Thanks for all you guys do!

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1

:) Absolutely!

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