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Cant get a photo to 'attach' to an accoun t

jason h. shared this question 10 years ago
Answered

743494


Never really have an issue...it usually shows up within moments of sending the email. I sent the same email 2x in the last 30 mins and nothing yet. Subject is : 743494 to:attach@inflatableoffice.com

Best Answer
photo

It looks like this email had an image attached that was forwarded. I think it's just a rare scenario that we don't handle right. I'll look at it more later, but for now if you create a new email and attach the image to that email (instead of forwarding) it should work.

Comments (5)

photo
1

It looks like this email had an image attached that was forwarded. I think it's just a rare scenario that we don't handle right. I'll look at it more later, but for now if you create a new email and attach the image to that email (instead of forwarding) it should work.

photo
1

This scenario is how we've attached many pdf's in the past. Is quite a PITA to save each COI or layout or PO to a local PC, then create a new email to send. This issue has only cropped up in the last couple weeks. Today, same issue on LEAD 743486

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1

Actually, for the lead 743486, I just saved, attached to a new email and re-sent, and still no attachment.

photo
1

I will take a look at this next week to get it working better.

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1

This issue has been fixed. Sorry for the delay! Any previously sent emails have been attached (there were 4 for your account)

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