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auto emails
Solved
Lately our auto emails have stopped going out again. as an example: 5273319
Lately our auto emails have stopped going out again. as an example: 5273319
The same problem
The only email I think that lead would be getting is the 'Contract Received' but you have it set to go out 1 day after they signed and it's only been a few hours. Was there a different email you were expecting to go out?
The only email I think that lead would be getting is the 'Contract Received' but you have it set to go out 1 day after they signed and it's only been a few hours. Was there a different email you were expecting to go out?
The customer clicked the Book Now button within a minute of getting the quote, so the email didn't have time to go out. The Auto emails only send about every 20 mins, so in scenarios like this they could get missed.
I do see you had a Marco Pizza Newsletter sent out to everyone, and also I see an auto-email that is set to go out to people that get a new quote and don't book immediately.
The customer clicked the Book Now button within a minute of getting the quote, so the email didn't have time to go out. The Auto emails only send about every 20 mins, so in scenarios like this they could get missed.
I do see you had a Marco Pizza Newsletter sent out to everyone, and also I see an auto-email that is set to go out to people that get a new quote and don't book immediately.
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