Auto Emails Not Sending (Payment Receipt)
Answered
Our "Payment Received" emails have stopped sending when a payment is entered.
We thought it was just bank payments however even paypal payments aren't being recognised.
Could you please check and fix ASAP. It's super annoying having the customer ring to check payment because they haven't received the automated email.
Examples:
6627771 - paypal payment 06/07. Email not sent - had to manually send
6695531 - bank payment entered 05/07. Email not sent. Had to manually send
6722073 - bank payment entered 05/07. Email not sent. Had to manually send
6706643 - bank payment entered 28/06. Email not sent. Had to manually send
The same question
I have a ticket in for this and it's being looked at...I will let you know as soon as I have an update!
I have a ticket in for this and it's being looked at...I will let you know as soon as I have an update!
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