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Auto emails going out very late

Lora C. shared this problem 7 years ago
Solved

ID: 1927509


Deposit Received email went out yesterday, although the deposit was received on 2/17 and there's been no activity since the customer signed on 2/20. Havent sifted through all other orders yet, in case this is a known issue. Customer emailed asking why we were sending this after having processed the deposit 2 weeks ago.


Thanks

Comments (1)

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There was an issue affecting emails to customers that had more than one email address in their email address field. It was fixed earlier this week, which is why it now sent. Sorry for the inconvenience!

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