Lead 'Drop Offs' showing up as 'Pickup' in Delivery Planner

Eric E. shared this problem 9 days ago
Awaiting Reply

This has happened a few times to us now. When we insert a lead's drop off into the delivery planner and save, the program saves it as a drop-off. I have tried moving that lead back to both columns then back into the planner. Sometimes that work and sometimes it doesn't. We've caught it so far but I'm concerned that as business picks up this summer we may miss a pickup/delivery because of it.


In the screenshot, the lead circled was added to the delivery planner as a drop off, but saved as a pickup.

Comments (1)

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1

It looks like this one was already fixed...if it happens again can you send asap so we can have a developer see what is causing this? Thanks

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