Dashboard-Company Stats

David I. shared this question ago

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1. Total Leads minus Total Web Leads = ?

2. How are total leads calculated? Are duplicate leads for the same date counted twice?

3. How are Event hawk leads counted? If we have an Event Hawk with Jane Doe and she also make a lead via IO does that lead get counted twice since it would have different "event dates" since Event Hawk event dates are the leads submission date?

4. Does Postpone event status count towards the Total Event calculation?

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Comments (3)

Gabrielle P. ● 2 years ago

I have taken these questions to developers to review and advise on the calculations of these stats. Will provide update once it's reviewed.

Thanks!

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Gabrielle P. ● 2 years ago

Web leads are leads created from a customer on your website, total leads include leads that are entered from the leads page.
Total leads includes any leads that show on the leads list.
Same as above, whatever leads are showing from your leads list will be counted.
Postpone status would not be counted in total events, since that status does not have “Use Leads in this Status for Preset Statistics and Charts” checked.

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Tim B. ● 2 years ago

For future reference:

https://rental.software/support/knowledge-base/article/dashboard-company-statistics

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David I. ● 2 years ago

Just to clarify, Event Hawk Integration does NOT count as "Web Leads/Conversions/ Web etc."?

Yes or NO?

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Tim B. ● 2 years ago

Any lead web hawk submits to us that you see on the leads page would be counted in the total leads, not the web side. The reason being is that it is sent to us via the API, not directly from your website.

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