contract shows signed but is not
Awaiting Reply
Title says it all. Confusing customers if they don't expand that box
see attached
Title says it all. Confusing customers if they don't expand that box
see attached
The same problem 
Do you have a lead # where this is showing this way?
Do you have a lead # where this is showing this way?
I'm showing the contract was signed on 11/30. Please see below screenshot.
I'm showing the contract was signed on 11/30. Please see below screenshot.
Right, they've re-signed it since we created the new contract and notified you of the issue. Edit the contract back to default, unsigned, and you'll see the issue persists
Right, they've re-signed it since we created the new contract and notified you of the issue. Edit the contract back to default, unsigned, and you'll see the issue persists
You're looking at the old contract. not the active contract.
You're looking at the old contract. not the active contract.
https://rental.software/quotes/contractme.php?name=Ohio%20Mobile%20Gaming&qid=12415229&cid=11213797
Click the link the customer clicks...
https://rental.software/quotes/contractme.php?name=Ohio%20Mobile%20Gaming&qid=12415229&cid=11213797
Click the link the customer clicks...
It looks like the new contract was created today at 10:25am. Click 'deactivate' next to the new contract and it will now show the new contract needs to be signed.
It looks like the new contract was created today at 10:25am. Click 'deactivate' next to the new contract and it will now show the new contract needs to be signed.
We are having a developer look into this.
Thank you
We are having a developer look into this.
Thank you
Good Morning,
Our Developers took a look and advised the "Contract Received" date will need to be cleared if a new contract has been created. This should clear the status of showing the contract looking complete and signed. Please see the below screenshot to show you how this is done. Let us know if you have any questions.
Good Morning,
Our Developers took a look and advised the "Contract Received" date will need to be cleared if a new contract has been created. This should clear the status of showing the contract looking complete and signed. Please see the below screenshot to show you how this is done. Let us know if you have any questions.
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