Issue with Elementor Form Integration into IO Leads

Natalie O. shared this problem 15 days ago
Pending

I’m having some trouble with how my Elementor form submissions are being pulled into IO leads.


The name, cell phone, email, and event details are mapping correctly into the lead fields, but the following form fields are all showing up in the event notes section instead of their proper places:

field_f9899a8: 9999 humming way

field_16e1bb8: 2025-05-28

field_0a36597: The Ultimate Foam Party (2 Hour package)

field_a7d4009: 14:00

field_dd1c498: 16:00

field_5734adf: Colored Foam

How can I properly map these Elementor form fields so they populate into the correct lead fields in IO rather than showing up as raw field labels in the notes?

Thanks so much for your help—I’d really appreciate any guidance!

Comments (2)

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We have our web team looking into this.

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Great! Thank you so much!

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It's because you aren't mapping them to the fields. I.e. You have 9999 humming way in field_f9899a8. field_f9899a8 is a field ID that needs to be renamed to eventstreet. I linked an article on how to set the field up below.


Website - Making Leads with Elementor Forms | Website Integration | Support

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Thanks so much for your help! I was able to fix the eventstreet one, but I’m still a little lost on the others.

Is there a way to properly route the start time, end time, date, and party selection into their matching fields in IO? And do you happen to know what I need to rename those fields to so they map correctly?


Really appreciate your help—thank you again!

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I read through the article you linked, but unless I missed it, I didn’t see where it explains how to map those specific fields. I could’ve overlooked it though!

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Thank you!! I started watching it but will mess around with trying to do everything tomorrow.

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Okay, so I’m trying to follow along with your video (thank you for that, by the way—it’s super helpful!), but when I go to IO > Website > Checkout Page, it takes me to my website and shows a message that says: “Do not delete. This page’s content is generated.” Do you know what would be causing that? 63307180d841caf963adc4e6c599bdb1

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