Website not loading correctly

Diego N. shared this question ago

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Hello-

My website is not loading correctly, I tried using different devices and I’m still having the same issue. Basically, when I click inventory, it doesn’t load the picture of the item, it only shows a blue question mark. Please see photo attached.

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Christian G. ● 16 hours ago

I'm not sure what had caused this, but the image URLs needed to be updated. It's unlikely you caused this, or that it would happen again. I'll attach a screenshot of the plugin I used to fix it. This is the 'save settings and force new .htaccess rules' option in WebpExpress.

46e72dc08bf13d63272f499e377d10a6

Comments (1)

Jen H. ● 18 hours ago

Can you send us a screenshot

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Diego N. ● 18 hours ago

Here you go Jen.

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Cameron K. ● 18 hours ago

Could you check your website and tell me if you see it working now? It looked like there was an error but we got this fixed up for you!

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Diego N. ● 18 hours ago

Hey Cameron, it still not working correctly: please see attached photo.

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Cameron K. ● 17 hours ago

I am going to have our web team take a look at your website, and I will update you once this has been resolved.

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Christian G. ● 17 hours ago

This has been fixed. Your images should now all be displaying correctly.

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Diego N. ● 17 hours ago

Thank you everyone, it's working fine now. What was wrong?

Did I do anything wrong or was it only a bug? Just want to prevent this from happening again in the future if it was my fault.

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Christian G. ● 16 hours ago

46e72dc08bf13d63272f499e377d10a6

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