Cant refund

Hector S. shared this question 30 hours ago
Answered

I use global payments as a way to charge, but when i try to process a refund doing the minus amount, it shows an error code "Terminal not configured for payment/gift card transactions". I need to refund asap!

Comments (2)

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We have a developer taking a look.

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After reviewing with my manager she said that you will need to reach out to global, this is not on our end.

A "global decline terminal not configured" error means the payment terminal or merchant account isn't set up to handle the specific payment method (like a gift card or a certain type of card) you're trying to use, and you should contact your payment processor to rectify the issue.

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