lead carrying over multiple days on calendar

Ryan F. shared this question 2 years ago
Awaiting Reply

This lead was moved, but we deleted shifts and checked all the dates on the lead to be Dec 3rd but it is carrying over from this Saturday till Dec 3rd on the calendar. Can that be fixed? Is it tying up the equipment availability? thanks

Comments (5)

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What was the lead #?

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11933793. Sorry I forgot leave that

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Did you send a new contract to the customer reflecting the new dates?

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If you had the lead scheduled in the delivery planner. You need to remove it prior to canceling. If it was scheduled prior to canceling just put it back as confirmed on the original date remove it then cancel it.

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Josh is correct and if you have any questions, let us know!

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