Deleted item from inventory by accident

In the inventory list search bar type inactive and find it, then go to the advance tab and check the active box

This is now back in your inventory as an active item, but yes if this ever happens again please follow Chad's instructions.

Thank you for your help, I have another issue with my website I need to fix. When you click on a rental, part of the words are very light blue and hard to read. How can I change the words to black so they stand out? Please see image below.

Good morning, I have a developer taking a look at this, I will update you as soon as I hear back.

Hello, I fixed the link color.

Hi I just pulled up my website and it's still not fixed.  It's very light turquoise and still hard to see. I'd like it to be black.

I have the web team taking another look.

This has been fixed.

Thank you all so much! I really do appreciate all your help. I am trying to utilize my website more this year and trying to make sure it's in order.  I am trying to figure out how to restrict anyone from booking a unit more than 20 miles away. Is there an article you can direct me to? Also want to get rid of the mileage rate and just charge a flat rate of $25 for anything between 21 to 40 miles. And not allow booking over 40 miles at all. I know it's in the distance charges section. Just trying to make sure I have it set up correctly. 

Hello, there is a very good video at the bottom of the distance charge page in IO. Please watch this and if your still needing assistance I would be happy to help you.

Here is the article on distance charges also that video is on this article.

https://rental.software/support/knowledge-base/article/distance-charges_4

Thank you , that article helped alot. Now I am trying to work on the time slots. Is there a way to remove the time slots altogether? I would prefer to discuss the times with the customer myself and not allow them to pick a time slot online. I found a article on time slots and it let me change it to 11 am to 5 pm. But when I tested it on the website it still lets them pick whatever time they want. Also I would like to remove the overnight option, 

You are very welcome, are you wanting timeslots or are you only wanting the customer to only choose time between 11am and 5pm or are you not wanting to have the time shown at all to the customer? You want overnight and multi day removed from here?

I  would prefer time slots not be shown at all. Please remove overnight option.  Thank you so much!

I can remove overnight for you. Are you wanting to allow multiday as well or should I remove that too so customers can only pick single day?

You can leave the multi-day. Can you tell me where to go to change it. So it charges them a $100 for each additional day?

You would go to Settings-->Inventory and change the price of the item there. Here is an example of how you would set up the pricing to charge an additional $100 day. In the example below the item is originally $200 a day. If you wanted to charge an additional $100 each day you would simply change pricing to match the image below.

Thank you , I got it corrected. As for the time slot. It's now gone off the initial page when they add it to the cart. But they are still able to change the event time on the next page, See screenshot below. Are you able to remove this?

I have our web team working on removing this, so I will update you once they have finished.

The time pickers have been removed from your checkout page!

Im still seeing this on the check out pages. Please see screen shots . 

This is due to your item settings. It looks like on a few items in Inventory-->Advanced Settings you have "time instead of quantity" checked which makes the customer choose how long they want the item for rather than the customer having the item for the full duration of their event time in the cart. You would need to uncheck this box. If you click "change date" on the cart this will allow the customer to choose their event time but the time pickers under the rental item is due to the time instead of quantity setting I told you about previously. On the checkout page the time pickers have been removed are you also wanting them to be removed from the cart as well other than from the section showing time pickers due to your settings?

Ok I'll check this evening when I. Home again and get back to you. Ty

Ok sorry I must have missed before if you told me about changing the advanced settings. I went through each unit and unchecked the box for "time instead of quantity".  To answer your question Yes I would like them removed from the cart as well as the other section. I would really prefer all time be removed, I prefer to discuss the time with the customer myself.  These are the two places I'm now seeing times stamped. 

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I will see if our web team is able to remove the time displaying on the cart and checkout page. The time does show so customers know what time their event is but it does not let them change the time. This is based off your settings. I will ask the web team if removing the time displaying is possible and let you know.

Ok thanks

I just checked and the time Pickers are back?  Yesterday they were gone after I unchecked the box like you said but now they are back again?

Our web team is currently working your website so you may see some changes. Please don't make any changes and I will let you know once they are done.

Ok thanks

You're welcome!