Auto emails sending in error

Skylar P. shared this problem 2 days ago
Solved

On the below lead the customer was sent a contract due reminder email. The customer signed the contract already and the contract received date is set as 12/13/24 but io sent the email yesterday. This happens very frequently, customers are getting annoyed, how do I stop this from continuing?


#37601647

Comments (2)

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1

I have fixed this email in your email center, to not send to customers with a contract that is signed.

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Thank you

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