IO Workers app - not showing upcoming shifts currently

Kayla M. shared this question ago

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I have had a few employees come show me their apps and they are unable to see the upcoming events/shifts scheduled for them. They seem to be stuck on Last Events and unable to navigate to anything else..

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Best Answer

Anthony E. ● 32 days ago

The worker app will only show upcoming events in the next 14 days.

Comments (1)

Gabrielle P. ● 32 days ago

Are the leads that are expected to be showing for upcoming in a confirmed status?

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Kayla M. ● 32 days ago

yes. And shifts were accepted via text/email

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Gabrielle P. ● 32 days ago

What leads do you expect to be showing for example and are not? Just a couple examples are fine.

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Kayla M. ● 32 days ago

I have one specifically for 12/7 that event is marked as Event Confirmed, and shift has been accepted by worker.

But, when he opens his app, he cannot access any Future / Upcoming shifts...

I just got a call from another worker while typing this out, they can't see anything coming up on their schedule after accepting an event for 12/6..

I know that IO did some updates yesterday that broke a lot different things, and the Workers App has been a source of ongoing rage and frustration for our company and staff for months.

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Kayla M. ● 32 days ago

None of my staff can see upcoming events they've been scheduled on. We're incredibly busy the next 3 weeks and this is ludicrous.

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Anthony E. ● 32 days ago

The worker app will only show upcoming events in the next 14 days.

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Kayla M. ● 32 days ago

Thank you! Hopefully.. there's plans to extend this window.

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