add to qoute and book now links not working

Thomas B. shared this problem 16 days ago
Awaiting Reply

I found suddenly links stopped working, i tried updating plugin, re-sync but it does not worked


https://www.lightupletters.com.au/birthday-light-up-numbers/

Comments (5)

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This page link is working for me when I go to it. Are you getting any errors?

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No error, but not adding items to cart and qoute page

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1faf6b9af381947466b2ecc9ef077c70


Issue is, It goes to checkout/qoute page without any inventory added

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I have web developers looking into this and will advise when have an update.

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The issue appears to be that the shortcoders currently in place are extremely out of date to the point that we don't support them anymore. It also looks like they've potentially been customized. That's likely the issue is that with those customizations your site hasn't been receiving any of the updates. When checking the box to match them up with the current versions of the files, the functionality is restored to your site. I saved copies of the custom ones, but currently have the up-to-date ones running on the site.

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Thanks Daniel


I was usign version Inflatable version 2.3, is there any way to fix that, without doing customization again with latest version 6

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No problem Thomas,


As far as your question goes, the codes so old that there's only 1 developer still on staff who was employed when the version your site was using had been written and they're actually an owner of the company at this point. I talked to one of our other developers and his suggestion was to look at what it looks like now and note any customizations you'd like implemented and then we could work out how many developer hours it would take and essentially give you a quote with manager approval.

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