It's working during my testing, I just sent one to support. Is this the only one you've noticed this on? Have you tried again and see if get the same error?
It's working during my testing, I just sent one to support. Is this the only one you've noticed this on? Have you tried again and see if get the same error?
Are you able to get me a screenshot of the empty space you are seeing? Can you also try testing the attachment again and let me know if you get the error again?
Are you able to get me a screenshot of the empty space you are seeing? Can you also try testing the attachment again and let me know if you get the error again?
Was any work done on the quote page that might be causing our header to act funny on our website? IT kind of "jumps" when scrolling down and also is displaying these boxes next to the menu items that are not supposed to be there.
I also just submitted a ticket for our quote page being down, maybe this is all connected.
Hi Gabrielle,
Was any work done on the quote page that might be causing our header to act funny on our website? IT kind of "jumps" when scrolling down and also is displaying these boxes next to the menu items that are not supposed to be there.
I also just submitted a ticket for our quote page being down, maybe this is all connected.
What lead is this and what are you attaching?
What lead is this and what are you attaching?
Lead 36939061 I was trying to attach the quote. Thanks
Lead 36939061 I was trying to attach the quote. Thanks
Which email template were you trying to send?
Which email template were you trying to send?
The quote template option.
The quote template option.
It's working during my testing, I just sent one to support. Is this the only one you've noticed this on? Have you tried again and see if get the same error?
It's working during my testing, I just sent one to support. Is this the only one you've noticed this on? Have you tried again and see if get the same error?
I haven't tried since. I did notice there is empty space at the top of the quote page/pdf. do you know how I can fix that?
I haven't tried since. I did notice there is empty space at the top of the quote page/pdf. do you know how I can fix that?
Are you able to get me a screenshot of the empty space you are seeing? Can you also try testing the attachment again and let me know if you get the error again?
Are you able to get me a screenshot of the empty space you are seeing? Can you also try testing the attachment again and let me know if you get the error again?
I just tested the attachment and did not get the error again. Got it 2 different computers the other day but all seems to be fine now. Thanks
I just tested the attachment and did not get the error again. Got it 2 different computers the other day but all seems to be fine now. Thanks
Hi Gabrielle,
Was any work done on the quote page that might be causing our header to act funny on our website? IT kind of "jumps" when scrolling down and also is displaying these boxes next to the menu items that are not supposed to be there.
I also just submitted a ticket for our quote page being down, maybe this is all connected.
Hi Gabrielle,
Was any work done on the quote page that might be causing our header to act funny on our website? IT kind of "jumps" when scrolling down and also is displaying these boxes next to the menu items that are not supposed to be there.
I also just submitted a ticket for our quote page being down, maybe this is all connected.
Yes, we have the ticket...we are taking a look
Yes, we have the ticket...we are taking a look
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