Some of my customers do not realize they have to check the box next to the "I agree to terms" portion before clicking "Sign Now" and it looks like they sign it but it won't go through. See attached file.
Is this what is happening possibly?
Some of my customers do not realize they have to check the box next to the "I agree to terms" portion before clicking "Sign Now" and it looks like they sign it but it won't go through. See attached file.
For some reason I don't have a box appearing for them to check anymore. So when they click the green sign button. It does nothing. I wasn't sure if there was away to enable the agreement term box to appear again?
For some reason I don't have a box appearing for them to check anymore. So when they click the green sign button. It does nothing. I wasn't sure if there was away to enable the agreement term box to appear again?
We are trying to test this out, but it looks like there are 2 demo websites the contract page is trying to pull from. Are you currently using the 2 demo sites you have listed under the Websites dropdown or can these be deleted?
We are trying to test this out, but it looks like there are 2 demo websites the contract page is trying to pull from. Are you currently using the 2 demo sites you have listed under the Websites dropdown or can these be deleted?
Thank you for advising. I have removed the 2 demo sites and it looks like your contract signature and payment sections are working properly. Please take a look.
Thank you for advising. I have removed the 2 demo sites and it looks like your contract signature and payment sections are working properly. Please take a look.
The same question
Some of my customers do not realize they have to check the box next to the "I agree to terms" portion before clicking "Sign Now" and it looks like they sign it but it won't go through. See attached file.
Is this what is happening possibly?
Some of my customers do not realize they have to check the box next to the "I agree to terms" portion before clicking "Sign Now" and it looks like they sign it but it won't go through. See attached file.
Is this what is happening possibly?
If they are not checking the 'agree to terms' box, the signature will not apply.
If they are not checking the 'agree to terms' box, the signature will not apply.
I'm only using one website.
I'm only using one website.
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