Page Template just overwrote my website...can I get it back?

Talon H. shared this question ago

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I was following a help article to get the IO Reviews working, which instructed me to make a Page Template.

Apparently, when I made a Page Template called "Reviews" it may have overwritten my website page at /reviews.

As soon as I realized it, I unactivated the Page Template, which didn't seem to change anything.

So I went to the Elementor History to try and restore my version from before the Page Template, but there is no longer any History, and the button is grayed out.

Anyone know how I might be able to get that page back?

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Comments (1)

Susan M. ● 39 hours ago

We were able to get it back on the menu and it seems like the page is working. Let us know if there was a change that you were trying to make that wasn't working for you

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Talon H. ● 38 hours ago

It's always been on the menu, but now it shows what looks like the generic IO reviews page. I had built out a page with selected reviews and content that was replaced overnight.

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Susan M. ● 37 hours ago

Ok, so you had a edited reviews page showing? And it was working until last night? I can see if we can retrieve it. When was this updated page created?

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Talon H. ● 37 hours ago

Correct. That would be fantastic. The page itself was created when I first had IO create my website. I don't think I edited it since then until yesterday, when I built the whole thing out.

I last published and checked it to be working around 4pm MST. This morning I didn't revisit the page until after creating the Page Template that I'm assuming overwrote the one I built.

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Daniel C. ● 19 hours ago

Hey Talon,

I've restored your site to yesterday's (10/29/24) back-up. These generally get created roughly at 4am EST (so a bit earlier your time) so hopefully doing so will return your customizations to you. Let me know if there's anything else you need help with!

Best,

Dan

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Talon H. ● 15 hours ago

Unfortunately it looks either like my theory of the page being overwritten by the page template was wrong, or it's truly non-reversible, because that page still shows the IO reviews instead of the page I built out.

I've replaced the overwritten page with new content and will see if it gets overwritten again tonight.

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