clock in time clock

Ryan F. shared this question 19 months ago
Answered

Time clock is not working for two workers that Have iPhones. one worker John Frank has the

iPhone se 3rd gen. it is giving an error to share location. usually there is a link or pop up to do this. we cannot find it under settings. location is turned on. what can I do? thanks

Comments (1)

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Hi Ryan,

This sounds like it's an iPhone setting. Go to Settings -> Privacy -> Location Services -> select which app you are using for clocking in/clocking out, select "When Using the App" or "Always Allow"

If this is from the Browser of his choice, he can follow these settings but select "Safari Websites" or whichever browser being used and select "While Using the App"

Hope this helps!

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ok, will this work the same from the workers' site, we are not using the IO app.

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yes

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thanks that worked!

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