Non-urgent filter issue

Casey Z. shared this problem 37 days ago
Solved

The "Lead create date/time" filter does not work correctly on copied leads. See lead 34515071 for an example.

I have an automation that is supposed to fire 3 days after the lead was created, but it triggered immediately. The only reason I can see is it uses the create date from the previous lead. Does that make sense? You can see the automation in the log and trace it back yourself.

Comments (3)

photo
1

It looks like the lead create date/time is working correctly. On the automation that triggered, it looks like the ZZZ New Quotes filter has Contact Create Date/Time over 3 days ago rather than lead create date. I believe this is the reason the automation was sent out immediately.

photo
1

Lol I'm an idiot. Thanks!

photo
1

Sometimes a second set of eyes helps! Let us know if you need anything else. Thank you!

Leave a Comment
 
Attach a file