website not working on certain networks

Sara C. shared this question 2 years ago
Answered

Hello,

I can't pull up my website on certain networks and on others it works really well. I'm assuming it's a security issue. Are there are any settings I can change so it works on all networks?

Thank you,

Sara

Comments (1)

photo
1

What browsers are not working for you?

photo
1

It’s at my job at the hospital. It seems like the wireless won’t let me connect to the site. So I was thinking it was a security issue. I’ve tried on chrome and safari.

photo
1

Is it only at the hospital that you are having this issue? Do you get a specific error message? If so, can you send us a screenshot so we can look into this matter further?

photo
1

So far it's just been at the hospital.

photo
2

It seems like it is a firewall through the hospital's network that is keeping you from connecting to your site. Try to connect through the hospital's guest network. Everything is coming up normal on my end.

photo
Leave a Comment
 
Attach a file