When these come in you should remove the contact form from the rentals and add an item, change delivery, and save then recalculate and it will prompt to update the taxes.
When these come in you should remove the contact form from the rentals and add an item, change delivery, and save then recalculate and it will prompt to update the taxes.
We do exactly that every time and it doesn't prompt us to update the taxes. We don't have a "recalculate" button, I think that's because we are using autosave.
We do exactly that every time and it doesn't prompt us to update the taxes. We don't have a "recalculate" button, I think that's because we are using autosave.
Oh, it used to be a checkbox. I didn't see that. Is there any way to fix this so it prompts when we make changes to the lead, or have it add the sales tax if the lead comes in with a Washington address? FYI, I don't need to do any of those other steps. I can simply hit "recalculate" and it prompts me to add the sales tax.
Oh, it used to be a checkbox. I didn't see that. Is there any way to fix this so it prompts when we make changes to the lead, or have it add the sales tax if the lead comes in with a Washington address? FYI, I don't need to do any of those other steps. I can simply hit "recalculate" and it prompts me to add the sales tax.
The drop off delivery method is from the elementor form. Would you update the form to have a valid delivery method with tax, and see if it fixes the issue?
The drop off delivery method is from the elementor form. Would you update the form to have a valid delivery method with tax, and see if it fixes the issue?
All forms built in Elementor come into the software via our "Contact Us" form. That form does not run through the normal more intense calculations that the quote form does, which is why tax comes in empty. Originally contact us leads did not have addresses such that when you put in an address, it would fix the tax. Auto save is waiting for you to change the event address before it triggers a tax update. Typing in a different street address and selecting one from the list should trigger taxes to be calculated. I'll see if we can make an exception for those type of leads.
All forms built in Elementor come into the software via our "Contact Us" form. That form does not run through the normal more intense calculations that the quote form does, which is why tax comes in empty. Originally contact us leads did not have addresses such that when you put in an address, it would fix the tax. Auto save is waiting for you to change the event address before it triggers a tax update. Typing in a different street address and selecting one from the list should trigger taxes to be calculated. I'll see if we can make an exception for those type of leads.
There is a little refresh button next to the total. Try that to see if it looks up the tax rate. I think it will. That and changing the address should do it. There is a delay. That's all I can do for you on this currently as the contact form that is used for those elementor forms is not meant to handle lead calcs.
There is a little refresh button next to the total. Try that to see if it looks up the tax rate. I think it will. That and changing the address should do it. There is a delay. That's all I can do for you on this currently as the contact form that is used for those elementor forms is not meant to handle lead calcs.
The same question
When these come in you should remove the contact form from the rentals and add an item, change delivery, and save then recalculate and it will prompt to update the taxes.
When these come in you should remove the contact form from the rentals and add an item, change delivery, and save then recalculate and it will prompt to update the taxes.
All forms built in Elementor come into the software via our "Contact Us" form. That form does not run through the normal more intense calculations that the quote form does, which is why tax comes in empty. Originally contact us leads did not have addresses such that when you put in an address, it would fix the tax. Auto save is waiting for you to change the event address before it triggers a tax update. Typing in a different street address and selecting one from the list should trigger taxes to be calculated. I'll see if we can make an exception for those type of leads.
All forms built in Elementor come into the software via our "Contact Us" form. That form does not run through the normal more intense calculations that the quote form does, which is why tax comes in empty. Originally contact us leads did not have addresses such that when you put in an address, it would fix the tax. Auto save is waiting for you to change the event address before it triggers a tax update. Typing in a different street address and selecting one from the list should trigger taxes to be calculated. I'll see if we can make an exception for those type of leads.
There is a little refresh button next to the total. Try that to see if it looks up the tax rate. I think it will. That and changing the address should do it. There is a delay. That's all I can do for you on this currently as the contact form that is used for those elementor forms is not meant to handle lead calcs.
There is a little refresh button next to the total. Try that to see if it looks up the tax rate. I think it will. That and changing the address should do it. There is a delay. That's all I can do for you on this currently as the contact form that is used for those elementor forms is not meant to handle lead calcs.
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