Invoice is prompting customer to make full payment

Katie F. shared this question 2 years ago
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When sending the invoice to my customers, it's prompting them to make the full payment, even though they've made the deposit already. For example: waterslide rented for $225, deposit was paid weeks ago, when sending remaining balance, when following the link, it prompts them to pay the $225... not the remaining balance.

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Do you have the lead # for above example so we can take a look? Thanks!

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