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James M. shared this question 5 months ago
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How do I make sure that the distance charge checkbox is always checked by default? Right now it is unchecked and folks are auto booking without distance charges applied. I couldn’t find a feature that specifically states keeping that option checked or always on.


Thanks!

Comments (2)

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do you have your distance charges set up in settings distance charges?

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I just tested and this seems to be working? Do you have a lead where the distance charge should have been there and was not?

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It’s not so much that they’re not appearing. It’s that they show up but the checkmark to add them to the quote is unchecked by default and so people are booking and then I have to retroactively add the distance charges to their total. I would like for the distance charges to be added automatically to the total without me having to go back in after they confirm their booking.

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Where is the checkmark?

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