Product page buttons not working on website
Solved
In our "packages" category the product page buttons are not working on mobile. When tapping it nothing happens, it does not take you to the product page.
Hi Skylar,
Are you still experiencing this issue? I purged your cache and confirmed that links to product pages from the packages category work.
Hi Skylar,
Are you still experiencing this issue? I purged your cache and confirmed that links to product pages from the packages category work.
Yes, still experiencing the issue. I thought this was mobile only and now it is both mobile and desktop. Thanks
Yes, still experiencing the issue. I thought this was mobile only and now it is both mobile and desktop. Thanks
We have a developer looking into this and will update you as soon as we know more.
We have a developer looking into this and will update you as soon as we know more.
I have good news and bad news about this issue.
The good news is that it is fixed, and the solution is easy to implement. The bad news is that this solution is a workaround, as we were unable to pinpoint the cause.
The solution was the same both times we fixed the issue. Purging the cache seems to instantly fix this problem. If this happens again, you can purge the entire cache, but purging only the page cache while on your packages page may also fix it.
I have good news and bad news about this issue.
The good news is that it is fixed, and the solution is easy to implement. The bad news is that this solution is a workaround, as we were unable to pinpoint the cause.
The solution was the same both times we fixed the issue. Purging the cache seems to instantly fix this problem. If this happens again, you can purge the entire cache, but purging only the page cache while on your packages page may also fix it.
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