Issues with Set Event Date on Website

Kinsey F. shared this question 8 days ago
Awaiting Reply

I was working on my Mac computer on Friday and had been using the "Set Event Date" button on the website all day with no issues. Then in the middle of my shift it started to not respond or allow me to set a date on the calendar. No calendar would show up just "Start" ,"End", "Apply" and "Cancel" buttons were there. I thought maybe it was glitch that would fix itself if I shut down my computer after my shift or it would resolve over the weekend. It did not. I came back Monday to it still not working and hasn't worked since. I have shutdown and restarted my computer and no updates have happened during this time on my computer. I have had to use my phone and IO to check availability for our customers, so I cannot send them the links as usual to let them view the available items for their date easily. Please let me know how to fix this. Thanks!

Comments (10)

photo
1

Can you send us a screen shot of what you are seeing?

photo
1

Here you go!:)

photo
1

Can you do me a huge favor and clear your history/cache on your browser? It looks like you have an old setting still on your cart and it may be affecting this...

photo
1

What do you mean?

photo
1

Your browser needs refreshed...this isn't the latest "version" of the cart/calendar. Could you possibly clear your history? Which browser are you using?

photo
1

Safari

photo
photo
1

I cleared my history. It still didnt work.

photo
1

Has this issue been fixed? or are you still having this issue?

photo
1

No it’s still an issue 

photo
1

And what browser are you using?

photo
1

Safari 

photo
1

I have a developer taking a look at this for you...will let you know when I hear something back

photo
1

Ok thanks! I appreciate it:)

Leave a Comment
 
Attach a file