Payment amounts not matching actual payment on reports
I set up a report with the goal being that I can see how much has been paid by a lead at any given time as well as the separation from the sales tax and the subtotal.
This report was meant to have multiple purposes, but at the moment most importantly so I can see how much money I should have set aside for deposits received.
I'm reviewing the report and some of my figures don't match. The highlighted amounts reflect payments that not only have not been made, but they are reflecting amounts higher than the actual contract.
It appears that it's adding up the total of the contract (not payments received) and it also seems to be adjusting for price increases on inventory, but those price increases don't apply to these leads since they secured their rental prior the increase.
I'm assuming I've set up my report incorrectly to meet my goals, but can anyone help guide on what fields I should show? I've tried what I believe to be all of the payment type filters and still don't have a report I can trust.
I've attached a screenshot of the report as well as the detail for the two that are highlighted which are the incorrect amounts.
do you want this report to be all payments totalled on each line...or do you want a separate line for each payment?
do you want this report to be all payments totalled on each line...or do you want a separate line for each payment?
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